Terms & Conditions zk99
This document contains the terms of use for the zk99 platform, which all members must read and understand before using any of the services provided.
What You Need to Know
A summary of the important points in the zk99 terms and conditions to help you understand your rights and responsibilities as a member.
Member Eligibility
Only individuals aged 21 and above are allowed to register and use the zk99 platform. Registration details must be accurate and valid according to official identification documents.
Deposit & Withdrawal
Minimum deposit is RM30 and minimum withdrawal is RM50 for all payment methods. Funds in your account belong to you and can be withdrawn according to the set procedures.
Bonus Policy
All bonuses are subject to wagering requirements. The 150% welcome bonus of up to RM1,000 must be fulfilled with a wagering requirement of 10 times the bonus amount before a withdrawal is allowed.
Account Security
Each member is responsible for keeping their account password confidential. zk99 will never ask for your password through any communication channel.
Prohibitions & Restrictions
Any attempt at fraud, use of unauthorised software, or manipulation of the game system will result in the account being suspended and the account balance frozen immediately.
Customer Service
24/7 support is available via live chat and email in Bahasa Melayu and English. All complaints will be handled transparently in accordance with internal resolution procedures.
Acceptance of Terms
1.1 Usage Agreement
By accessing, registering, or using any part of the zk99 platform — including the website, mobile application, and all related services — you hereby agree to be bound by the terms and conditions set out in this document. If you do not agree with any part of these terms, you are required to stop using the platform immediately.
1.2 Amendments to Terms
zk99 reserves the right to amend, change, or update these terms and conditions at any time without prior notice. It is the member's responsibility to check this page regularly. Continued use of the platform after any amendment is considered acceptance of the updated terms.
1.3 Jurisdiction
zk99 operates under international licensing and is subject to applicable laws and regulations. It is your responsibility to ensure that your use of this service is lawful under the laws of your place of residence.
Account Registration & Eligibility
2.1 Age Requirement
zk99 services are restricted to individuals aged 21 and above only. Registration by individuals below the set age limit is strictly prohibited. zk99 reserves the right to request proof of age at any time and reserves the right to close any account found not to comply with this condition. Any winnings obtained through an account that breaches the age requirement may be voided.
2.2 Registration Information
You are required to provide accurate, complete, and current information during registration. This includes:
- Full name as shown on your identity card (MyKad) or passport
- An active mobile phone number that can be contacted
- A valid and actively used email address
- Bank account or e-wallet details held in your own name
Registering under another person's name or using false information is strictly prohibited and may result in the account being terminated.
2.3 One Account Per Person
Each member is only allowed to hold one account. Opening duplicate or multiple accounts using different details is a breach of the terms and may result in all related accounts being closed and balances frozen without prior notice.
Deposits, Withdrawals & Payments
3.1 Payment Methods
zk99 accepts deposits and processes withdrawals through the following methods:
- Touch 'n Go eWallet
- DuitNow
- Online banking via FPX
- Boost
- ShopeePay
- Cryptocurrency — USDT, BTC, ETH
All payment methods must be in the name of the registered member. Use of another person's account or e-wallet is prohibited.
3.2 Minimum Transaction Limits
| Transaction Type | Minimum Limit | Method |
|---|---|---|
| Deposit | RM30 | All methods |
| Withdrawal | RM50 | All methods |
3.3 Withdrawal Processing Time
Withdrawals are usually processed within 30 minutes to 3 hours depending on the payment method chosen and the time the request is submitted. zk99 reserves the right to request additional verification documents for certain withdrawals before the transaction is approved. This is a standard protective measure to safeguard members' funds.
Bonus & Promotions
4.1 Welcome Bonus
zk99 offers a welcome bonus of 150% on the first deposit up to RM1,000. This bonus is subject to a wagering requirement of 10 times the bonus amount before any withdrawal from bonus winnings is permitted.
Welcome bonus calculation example:
4.2 General Bonus Terms
Bonuses offered by zk99 are subject to the following conditions:
- Bonuses may only be used for wagering purposes within the platform
- Bonuses cannot be transferred between accounts
- zk99 reserves the right to withdraw any bonus if wagering requirements are not met
- Misuse of bonuses or abuse of the promotions system will result in the account being frozen
- Wagering requirements must be met within the timeframe set for each promotion
VIP Programme & Cashback
5.1 VIP Membership Tiers
The zk99 VIP programme consists of four tiers with different weekly cashback rates:
- 🥉 Bronze — weekly cashback up to 0.2%
- 🥈 Silver — weekly cashback up to 0.4%
- 🥇 Gold — weekly cashback up to 0.6%
- 💎 Platinum — weekly cashback up to 0.8%
VIP tiers are determined based on wagering activity. Tier upgrades happen automatically once the set activity requirements are met.
5.2 Cashback Terms
Cashback is credited to the member's account on a weekly basis. The cashback amount is based on net wagering activity over the course of a week. zk99 reserves the right to modify the cashback structure by giving reasonable notice to members through official communication channels.
Member Conduct & Prohibitions
6.1 Prohibited Activities
Members are prohibited from doing the following while using the zk99 platform:
- Using automated software, bots, or scripts to play or place bets
- Engaging in any form of fraud, system manipulation, or exploitation of technical bugs
- Cooperating with other members to manipulate game outcomes (collusion)
- Opening a new account after an existing account has been terminated by zk99
- Using the platform for any activity related to money laundering
- Spreading false or misleading information about zk99
6.2 Account Termination
zk99 reserves the right to suspend or terminate the account of any member found to be in breach of these terms and conditions without prior notice. In cases of serious violations, zk99 reserves the right to hold the account balance while an investigation is carried out. zk99's decision in such matters is final.
Liability Limits & Disclaimer
7.1 Limitation of Liability
zk99 is not responsible for any indirect, incidental, or consequential loss arising from the use of this platform. Services are provided "as is" and zk99 does not guarantee uninterrupted availability of services. That said, zk99 works to ensure the platform operates in a stable and secure manner at all times.
7.2 Technical Disruptions
In the event of a technical disruption, server issue, or occurrence beyond control during gameplay, zk99 reserves the right to void or suspend the relevant round or bet. Decisions made by management in such situations are final and binding on all members.
Responsible Gambling
8.1 zk99's Commitment
zk99 is committed to promoting responsible gambling among all members. This platform is for entertainment purposes only and you should not wager more than you can afford. If you feel that your gambling activity is beginning to have a negative impact on your daily life, we encourage you to seek help immediately.
8.2 Self-Exclusion
Members may apply for temporary or permanent self-exclusion from the platform at any time by contacting our customer service team via live chat or email. Self-exclusion requests will be processed within a reasonable time and access to the account will be restricted for the requested period.
Questions About Terms & Conditions
Frequently asked questions by members regarding zk99's terms of use.
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